Old Navy Inc.
Tempest in a Shop: I Always Want To Speak to a Manager
A Dress Appears, As If In A Dream....
Coping with high-end retail staff: Julia Roberts in Pretty Woman
So I did my usual routine: Enter on Madison, cut a sharp left to the elevators, avoid eye contact with everyone and head right up to 8. On the way back down, I like to take the escalators and peek in on every floor. I usually stop and check out the lingerie on 6; sometimes an $80 bra gets marked down to $20. One summer evening several years ago, I was so rattled by the uppity saleswoman sizing up my Old Navy tank top and grubby sandals that I put a gorgeous, delicate, full-price, dry-clean-only set of bra and undies by Prada on my beleaguered Visa card. Two balance transfers, an accidental and devastating trip to the laundromat and a debt-reduction program later, I'm sure that I'm still paying that shit off. read more »
But this time, on a mixed-brand rack in the center of the sales floor, I found a simple, casual white cotton dress, strapless, knee-length, and priced at just over a hundred bucks. I tried it on: it fit, and it would fit if I shaved off a few pounds, put on a few pounds, or stayed exactly the same. It was the very first potential wedding dress I tried on, and I bought it without even soliciting a second opinion.
